We love to hear from our clients after receiving their Ergo Depot order. Client feedback, positive or negative, allows us to continuously adapt our policies and services in order to provide the best possible online shopping experience. We look forward to hearing from you soon.
"Just a note to
let you know the chair has arrived and it is perfect. Couldn't have
been easier with FedEx. Customs should be mailing my PST form,
as expected. Thank you so much for making this so easy. I would be happy to be used as a reference, letting anyone know
how pleasant the whole process was. Again, thanks so much and take care." - Mark in Toronto, ON (Humanscale Freedom chair)
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"Thank you for the excellent service. Originally I was speaking with one of
your competitors but they could only read me prepared sales scripts. When I asked about the composition of different fabrics the rep just said "I don't
know much about that". With you on the other hand I had an
intelligent conversation. Keep up the good Customer
Service!" - Jerry in Quincy, IL (HAG Balans chair)
- - - - - - - - - - "Thank you for your quick response. I have to say I'm very impressed with
this company ... from the quick delivery of the fabric samples, timely
responses to my phone and email questions, and now this change in fabric
request. I'll certainly pass this positive experience on to others. Thanks again."- Julie in Fresno, CA (HAG H04 Credo chair)
- - - - - - - - - - "Excellent products,
aggressive pricing, & superior service make a potent combination. We’ll be
back for more—thanks." - Lawrence in New York, NY (HAG Balans chair)
- - - - - - - - - - "I just want to say that the HAG Capisco Chair is the best chair I ever had, I
sit all day on a chair and I've always suffered with my back as long as I can
remember, but since the purchase of my Capisco Chair I suffer not. I describe it
like a workout chair, it did take a little getting used to but I belive that's
why it's good for you. It forces you to stay in shape. You got a customer for
life, I will recommend these chairs as long as I'm around." - David in Tybee Island, GA (HAG Capisco chair)
- - - - - - - - - - "Many thanks for your note. That was fast! I can't wait to get the chair. And
I'll happily refer people to you. I only ordered online because I know HAG. In fact, my very first "ergonomic" chair was a Hag Credo (ordered in
1990 or 1991). Take care. Many
thanks for your excellent service." - Joan in Berkeley, CA (HAG H05 chair)
- - - - - - - - - - "Very responsive seller. What web sales should be. Would buy, and have, from Ergo Depot again." - Bert in Eureka, CA (HAG Capisco stool)
- - - - - - - - - - "Great product and services. Also stayed in personal contact before and after
shipment notification -- very rare and much appreciated." - Michael in Jackson Hole, WY (Humanscale Liberty chair)
- - - - - - - - - - "Just have to follow up and say that the Humanscale Saddle Seat
is one of the most comfortable desk chairs I've ever sat on -- with the height
extension, it's the perfect option for working at a draft table, and not having
a back forces you to exercise good posture. Thanks for a great
product!" -
Matt in Stroudsburg, PA (Humanscale saddle seat)
- - - - - - - - - - "Ergo Depot had the best selection of Hag chairs that I could find, and the most
options for configuration. And at a great price too! Customer service was
wonderful, and the chair was sent promptly." - Christine in San Diego, CA (HAG Capisco chair)
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"Prompt and polite feedback on shipping options and costs, timely email updates
on the purchase. An excellent vendor and wonderful products." - Robert in Bethel, AK (HAG Capisco chair and Humanscale keyboard system)
- - - - - - - - - - "This was the best online shopping experience of my life. Everything was exactly
what I expected, the price was great, and I have never had more email follow-up
about where my order was in the process (it was a custom order). I've only had the chair for a couple days but I am already loving it!" - Mark in Gonzalez, LA (HAG Capisco chair)
- - - - - - - - - - "Ergo Depot kept me in the loop the whole time. They told me when a piece of the
chair I ordered was backordered and gave me the option to change it for another
one that was available. I was also given the option to ship my two items at different times. And they told me when they received my order and when
they shipped it. The chair also arrived on time and in brand new
condition. This was probably my most pleasurable online shopping experience ever." - Michael in Phoenix, AZ (Humanscale Freedom chair and foot rest)
- - - - - - - - - - "Thank you once again for your prompt communication. I received my chair just now
and am wholly pleased. The chair is amazing and I couldn't be happier with
Ergo Depot's customer service and the value I received with this purchase. I will be certain to recommend you to anyone looking for ergonomic
solutions - Thanks again!" - Philip in Manassas, VA (Humanscale Freedom chair)
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"My order arrived a day early. I have installed the key board system and I
am really pleased with it. I have been deeply impressed by the quality of your
service. I will not forget to seize every excuse to return with my business to
you and Ergo Depot." - Benjamin in Nashville, TN (Humanscale keyboard system)
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"Just to let you know, our Hag chair arrived Friday
afternoon, as expected. We are in love with it! The material, you suggested,
is exactly what I had in mind. The color goes great with our décor. The fit is perfect
for our built in desk. The quality, and comfort, is beyond compare. I have
looked a long time for a chair to suit our needs. I'm sure the search is
over now. Again, thank you so much for your assistance selecting
the material, your time, information, and updates. It was a pleasure doing
business with you. I am very pleased with the product, and service
received." - Gloria in New York, NY (HAG Capisco chair)
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"The beautiful Capisco chair arrived and I believe I assembled it
correctly. I'm working out the best comfort zone for me and my back but I'm sure
it will be an excellent relationship soon. I will call if I have any questions.
Thank you again." - Pam in Pensacola, FL (HAG Capisco chair)
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